Tenant administrators can require multi-factor authentication for a specific portal and select the methods portal users may use.
Configure the portal policy
- Sign in to https://app.woodsportal.com as an administrator with portal security access.
- Open Account settings, then Portal security.
- Select the hub and portal you want to configure.
- Enable Require MFA.
- Choose at least one allowed method.
- Save the portal security settings.
- Test the policy with a non-administrator test user before broad rollout.
Supported methods
- Email code
- Authenticator application using TOTP
- Backup code
- Passkey, when the user and device support it
Important
- SMS verification is disabled in the current product guidance and must not be presented as an available MFA method.
- At least one method must be selected when MFA is required.
- Allowing a method does not automatically enroll every user. Authenticator applications and passkeys require user enrollment.
- The policy is portal-specific. Confirm the selected portal before saving.
Figure: Portal-level MFA policy and the authentication methods available to portal users.