---
title: Understand WoodsPortal file storage and download limits
description: WoodsPortal customer files are stored in the connected HubSpot File Manager. The approved current maximum is 1 GB per file, while total storage follows the
---

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# [Understand WoodsPortal file storage and download limits](https://digitalwoods.io/resources/knowledge-base/understand-woodsportal-file-storage-and-download-limits)

 Written by [Admin](https://digitalwoods.io/resources/author/admin) | Sep 18, 2026, 7:32:21 AM

WoodsPortal customer files are stored in the connected HubSpot File Manager. The approved current maximum is 1 GB per file, while total storage follows the connected HubSpot account and current HubSpot terms.

## Storage model

- Portal files use HubSpot File Manager.
- WoodsPortal configuration, application data, and supporting metadata can use external infrastructure, so do not claim that WoodsPortal has no external data store.
- The available total file storage depends on the connected HubSpot account and HubSpot’s current terms.

## File size limit

- The approved current maximum is 1 GB per file.
- Recheck this limit and the connected account’s storage terms before publishing time-sensitive packaging or capacity statements.
- Uploads can also be affected by browser, file-type, processing, and account constraints.

*Figure: Portal files are stored in the connected HubSpot File Manager. WoodsPortal configuration, application data, and supporting metadata may use external infrastructure.*

## Bulk download

- A HubSpot administrator with suitable access can use HubSpot File Manager for bulk download.
- This is an administrator path in HubSpot, not a portal-user bulk download feature.
- Direct bulk download for portal users is planned and must not be described as available.

*\[Visual placeholder: HubSpot File Manager | Administrator with suitable access and multiple safe files | Use the HubSpot bulk-download action | The administrator obtains the files without implying that portal users have bulk download.\]*

[View full post](https://digitalwoods.io/resources/knowledge-base/understand-woodsportal-file-storage-and-download-limits)

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