Resources: Guides, Case Studies & Insights

Understand WoodsPortal file storage and download limits

Written by Admin | Sep 18, 2026, 7:32:21 AM

WoodsPortal customer files are stored in the connected HubSpot File Manager. The approved current maximum is 1 GB per file, while total storage follows the connected HubSpot account and current HubSpot terms.

Storage model

  • Portal files use HubSpot File Manager.
  • WoodsPortal configuration, application data, and supporting metadata can use external infrastructure, so do not claim that WoodsPortal has no external data store.
  • The available total file storage depends on the connected HubSpot account and HubSpot’s current terms.

File size limit

  • The approved current maximum is 1 GB per file.
  • Recheck this limit and the connected account’s storage terms before publishing time-sensitive packaging or capacity statements.
  • Uploads can also be affected by browser, file-type, processing, and account constraints.

Figure: Portal files are stored in the connected HubSpot File Manager. WoodsPortal configuration, application data, and supporting metadata may use external infrastructure.

Bulk download

  • A HubSpot administrator with suitable access can use HubSpot File Manager for bulk download.
  • This is an administrator path in HubSpot, not a portal-user bulk download feature.
  • Direct bulk download for portal users is planned and must not be described as available.

[Visual placeholder: HubSpot File Manager | Administrator with suitable access and multiple safe files | Use the HubSpot bulk-download action | The administrator obtains the files without implying that portal users have bulk download.]