DigitalWoods Support

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Connect instantly with our support specialists for real-time assistance with any issues or questions.

Create a detailed support ticket for complex issues that require investigation and follow-up.

Speak directly with our technical specialists for personalized assistance during business hours.

How do I reset my password?

You can reset your password by clicking "Forgot Password" on the login page. A secure reset link will be sent to your registered email address within minutes.
How can I update my billing information?

Navigate to the Billing section in your account settings. From there, you can securely update your payment method, billing address, and subscription details.
Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. You'll maintain full access until the end of your current billing period.

The platform is running slowly. What can I do?

Try clearing your browser cache and cookies, or try accessing from a different browser. If the issue persists, contact our technical support team for assistance.
How do I integrate with third-party tools?

Check our comprehensive integration documentation for step-by-step guides. Most popular tools have pre-built connectors with detailed setup instructions.
Is there a mobile app available?

Yes, we offer fully-featured mobile apps for both iOS and Android. You can download them from the Apple App Store and Google Play Store respectively.

How is my data protected?

We employ industry-standard encryption, conduct regular security audits, and comply with global data protection regulations (GDPR, CCPA) to ensure your data remains secure.
Can I export my data?

Yes, you can export your complete data at any time from the settings section of your account. We support multiple formats including CSV, JSON, and Excel.
Where can I find your privacy policy?

Our comprehensive privacy policy is available on our website. You can access it from the footer of any page or through your account settings dashboard.

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