Tenant administrators can manage multiple customer portals under a connected HubSpot account, choose the active portal, synchronize it, and open its configured customer-facing URL.
Create or select a portal
- Sign in to https://app.woodsportal.com and choose the correct HubSpot account.
- Open Customer portals.
- Select an existing portal or start the create flow.
- Complete the required portal information.
- Save the portal.
- Use the portal selector to make it the active administration context.
Synchronize a portal
- Start the available portal synchronization action.
- Open the jobs or notification surface.
- Wait for the synchronization to succeed or report an error.
- Review objects, properties, users, and access after completion.
Open the customer portal
- Use the available open-portal or open-domain action from the portal list.
- Confirm that the expected portal opens.
- Test the portal with a user whose role and contact access match the intended audience.
Current qualifications
- Portal deletion safeguards and the production deletion interface remain backlogged, so this article does not include deletion steps.
- Custom-domain capability, DNS requirements, HubSpot tier requirements, and the exact setup path remain backlogged.
- Do not treat a developer, status, trust, staging, or Lite application host as a production app. https://app.woodsportal.com is the sole customer-facing production application.
[Visual placeholder: Customer portals list and jobs | Connected hub with a safe test portal | Create or select, synchronize, and open the portal | The job succeeds and the intended customer portal opens.]