WoodsPortal administrators can sign in through HubSpot SSO or through the supported email-based methods available on the administrator login page.

Before you begin

• Open https://app.woodsportal.com.
• Use a HubSpot account that is authorized for the connected portal, or use the administrator email credentials supplied for your account.
• If your organization has restricted HubSpot app authorization, ask an authorized HubSpot administrator to complete the connection.

Sign in with HubSpot SSO

1. Open https://app.woodsportal.com.
2. Select Continue with HubSpot.
3. Sign in to HubSpot if prompted and approve the requested access when you are authorized to do so.
4. After authorization, return to WoodsPortal and confirm that the correct hub and portal context are available.

Sign in with email and password

1. Choose the email and password option on the administrator login page.
2. Enter your administrator email address and password.
3. Choose the remember-session option only on a trusted device, if it is offered.
4. Select Sign in.

Use an email one-time code

1. Choose the email one-time-code option when it is available for your account.
2. Request the code and open the newest message sent to your administrator email address.
3. Enter the code in WoodsPortal.
4. If the code expires, use the resend control and enter the newest code.

Troubleshooting

• If the expected sign-in method is missing, return to the first login step and confirm that you are using the correct administrator email address.
• If HubSpot authorization is denied, confirm that the HubSpot user has permission to install or authorize the WoodsPortal app.
• If you cannot complete email sign-in, use the password reset flow or contact your WoodsPortal administrator.

Figure: Start administrator sign-in with HubSpot. Email/password and one-time-code screens are still needed.